When is it possible to check-in/check-out?
Check in time is from 3 p.m.
Check-out time is at 12 noon, on the day of departure.
Will you be able to charge my credit card at the time of booking?
No, due to security reasons we will not accept payment by credit cards that have not been swiped in our cashier register. 
You can pre-pay your booking by making a bank transfer. Please contact the hotel for further information.
How far is it to Arlanda airport, Bromma airport, Skavsta airport?
Arlanda airport:  ca 40 KM = ca 30 min by taxi
Bromma airport: ca 9 KM = 20 min by taxi
Skavsta airport: ca 100 KM = ca 80 min by taxi
Do you have a luggage room?
Yes, next to the reception and it is available 24 hours, free of charge.
When is the breakfast served?
Weekdays between 06.30 a.m. – 10.00 a.m.
Weekends between 08.00 a.m. – 11.00 a.m.
Which is the nearest metro station?
Karlaplan is the closest one. Approximately 3 minutes walking distance from the hotel.
How do I get to Skansen/Djurgården?
You can take the bus 44 from Karlaplan to Skansen. It takes about 8 minutes. 
Where is the nearest place to by the tickets for the bus and metro? 
You can buy the ticket down in the metro station Karlaplan at the newsagent Pressbyrån.
Can you help me make print outs?
Yes, we have a printer that guests can use free of charge. 
Please contact the reception for printing paper.
Do you have any parking spaces?
Not belonging to the hotel, but you can park on the surrounding streets Skeppargatan and Valhallavägen. 
There is also a parking garage at “Fältöversten” shopping mall.
Is there a Gym at the hotel?
No, but there is  SATS Stadion, a 5 minutes walk from the hotel for guests looking for gym in the area.
Please contact the hotel for more information.
Where is the nearest shopping mall?
“Fältöversten “is only 3 minutes from the hotel. 
Are pets allowed in the hotel?
No, pets are not allowed at the hotel, out of consideration for guests who are allergic to animals.
Do you have a wireless network, Wi-Fi, at the hotel?
Yes, free Wi-Fi is available throughout the hotel.
Is there a  Sauna at the hotel?
No, not at the hotel. The nearest public sauna is at “Sturebadet” by Stureplan. 
Nearest metro station is Östermalmtorg.   
Where is the nearest tourist information centre?
You will find it inside the shopping mall "Gallerian".
Where can I exchange money?
At Kungsgatan 2, there is a "Forex Exchange Office".
Is there a bar at the hotel?
No, since the building is owned by the Salvation Army, the hotel does not offer alcoholic beverages. 
However the nearest bar is just around the corner!
How much is a taxi to Arlanda?
There is a fixed rate of 575 SEK  from the hotel to Arlanda, when travelling with Airport Cab.
How do I get to the hotel?
Take the Metro, the red line towards “Ropsten” and exit at “Karlaplan” station. 
Follow the exit sign towards Karlaplan. The hotel is 3 minutes away. 
Please look at the map on the website for exact directions.
Are there conference facilities at the hotel?
Not at the hotel. 
However please contact the front desk should you require a conference room during your stay, as we work with some conference centres close by.
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